Frequently Asked Questions

Everything you need to know about the LiveGood Fundraising Programme and how GiveGoodBack supports your organisation.

About GiveGoodBack

Before we recommend or launch anything, we take time to understand your organisation — why you exist, what you are trying to achieve, how you currently raise funds and who already cares about your cause.

The aim is to identify where GiveGoodBack can genuinely add value and begin shaping a fundraising proposition that feels relevant to your supporters rather than simply applying a generic campaign.

People support organisations for different reasons. We want to understand not just who your supporters are, but why they care.

We look at the connection between your cause and the people most likely to support it — what motivates them, what they value and what they would like their involvement to help achieve. That insight helps us develop communications that are more meaningful and more likely to encourage participation.

Yes. We do not believe every organisation should be given the same fundraising message with a different logo.

We work with you to identify the problem your supporters can meaningfully help solve, develop the campaign positioning around it and provide practical communications and materials to help bring that message to life.

The fundraising mechanism may be the same. The reason people participate should never be.

The programme is designed to be straightforward to manage, but successful fundraising still requires involvement from the organisation.

We do much of the preparation — including campaign support, communications, participant resources and ongoing guidance — while your organisation provides the internal knowledge, stories and community engagement that only you can bring.

For most organisations, having one person take responsibility for coordinating the programme keeps the workload manageable and ensures momentum is maintained.

Successful fundraising needs someone who owns it.

Your fundraising champion does not need to become a salesperson or supplement expert. Their role is to act as the link between your organisation, your participants and GiveGoodBack — helping communicate the campaign, encourage participation, share stories and keep the programme visible.

We provide the structure, materials, ideas and ongoing support to help them do that effectively.

Launch is the beginning rather than the end.

We stay involved with your organisation through regular check-ins, reviewing participation and progress, providing fresh campaign ideas and helping your fundraising champion keep supporters engaged.

Because qualifying repeat purchases can continue generating fundraising income, our focus is on helping you build something sustainable rather than running a short-term campaign and moving on.

Initially, we keep things simple. We will normally want to understand your organisation’s purpose, the people or community you serve, your current fundraising activity, your supporter base and what you would like additional income to help achieve.

As we develop the campaign, we may also ask for stories, photographs, examples of previous fundraising communications and information about the people you believe are most engaged with your cause.

We only ask for information that helps us understand your organisation and build a stronger programme.

No. There is no consultancy fee for the fundraising discovery, campaign development, onboarding or ongoing programme support provided as part of the GiveGoodBack programme.

Our aim is to remove the upfront financial barrier that can prevent smaller organisations from accessing more structured fundraising support.

We believe this should be completely transparent.

GiveGoodBack operates independently of LiveGood and participates commercially in the LiveGood programme. We may receive commission arising from qualifying activity generated through organisations and participants we introduce and support.

Your organisation does not pay GiveGoodBack a consultancy fee for our support. Our commercial interest is therefore aligned with helping participating programmes become successful and sustainable over the long term.

We understand that charities, schools, clubs and other organisations need to be comfortable with any company or programme they associate their name with.

We can provide access to the available information relating to LiveGood, its fundraising programme and its products, including published ingredient information, third-party product testing, programme documentation and information about how orders, fulfilment and customer support are handled.

We are also happy to work through any questions raised by trustees, governors, committees or management teams before an organisation decides whether to participate.

Where an organisation requires its own legal, financial, regulatory or governance review, we encourage it to complete that due diligence independently before proceeding.

About the Programme

The LiveGood Fundraising Programme is a free, ongoing fundraising opportunity for schools, sports clubs, churches, and non-profit organisations. Instead of one-off events, your organisation earns a commission every time someone purchases LiveGood health products through your unique fundraising link — including on all future repeat orders.

Traditional fundraisers have a clear end point — the event finishes and the income stops. The LiveGood programme creates residual income. Once a supporter purchases through your link, your organisation continues earning from their ongoing monthly orders. Run a second campaign next year and your income from both groups stacks up over time.

The programme is designed for organisations of all kinds, including:

  • Schools and colleges
  • Youth and adult sports clubs
  • Churches and faith groups
  • Charities and non-profit organisations
  • Community groups and other organisations

GiveGoodBack is a certified LiveGood Fundraising Ambassador. We act as your dedicated partner — handling the setup, providing marketing materials, training your team, and offering ongoing check-ins to keep your programme growing. We're not just a middleman; we stay with you for the long term.

Earnings & Commissions

Your organisation earns:

  • 20% on every supporter's first order
  • 10% on every subsequent recurring order — for life

Because LiveGood products have an exceptionally high reorder rate, this income compounds over time with no additional effort from your team.

It doesn't have to. As long as your supporters continue ordering LiveGood products — which many do month after month — your organisation continues to earn. The programme is designed to be a lasting income stream, not a one-off event.

No — participants do not receive financial commissions. Instead, they earn recognition and certificates for reaching sharing milestones (e.g. 3, 10, 25, 50, 100 people). Organisations can also create their own internal rewards such as awards nights, pep rallies, or incentives.

Getting Started

Yes — completely free. There is no cost for the organisation to register, no cost for participants to join, and no requirement for anyone to purchase products in order to take part. Your organisation simply receives a fundraising link and begins sharing it.

  1. GiveGoodBack becomes your certified fundraising partner
  2. Your organisation signs up and receives its unique fundraising link
  3. Your participants (students, players, members) register and receive their own sharing links
  4. Participants share links with family and friends
  5. Those people purchase LiveGood products
  6. Your organisation earns commissions on every order

We recommend appointing a coordinator or manager within your organisation to champion the programme. Your GiveGoodBack ambassador will work directly with them — providing training, resources, and regular check-ins to keep things on track.

Simply fill in the contact form on our homepage. Tell us a little about your organisation and we'll be in touch to get discussions under way. There's no commitment at this stage.

The Products

Yes. LiveGood is the world's fastest-growing supplement brand, built on a foundation of full transparency. Every product lists exact ingredient quantities, is independently third-party tested for purity, potency, and safety, and test results are published publicly on their website. There are no proprietary blends, no hidden ingredients, and no dubious supply chains.

Absolutely. LiveGood's mission is to offer the highest quality supplements at the lowest possible prices. Unlike most supplement brands that mark up products 5–10x to fund celebrity endorsements, LiveGood cuts out the middleman and passes those savings on. Products are genuinely good value — which is why supporters reorder month after month. Customers may also wish to take advantage of further savings by becoming a LiveGood member, enjoying even more value through the subscribe and save option.

No. Your organisation never handles products, invoices, or logistics. Supporters purchase directly from LiveGood and products are shipped straight to them. Your role is simply to share the link — everything else is handled automatically.

Still have questions? We're happy to talk it through.

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